Human resource management, management, organization, sensemaking

System thinking and sensemaking


A reflection on system thinking, which opens many links to Corporate Sense Making. Without system thinking, there is no sense making, but system thinking requires sense making to influence real change

quantum shifting

Part one (A Way In)

There are two fish tanks, sitting side by side.  The fish in tank #1 glances over and notices tank #2.  He shouts across to the fish in tank #2, “Hey, how’s the water?”  The fish in tank #2 shouts back, “Wow!  Yea…water….I’ve never really noticed it before!  It’s great, how’s yours?”  Tank #1 fish shouts back, “Much the same!”

Two points about this:

One…much like the fish in tank #2, most folks are mostly unaware of the water in which we swim.  I’d go as far as to say that this “unawareness” extends to the fact that we are even in water.  However, the water is there, even if we are not aware of it.  This “water” is the worldview, or set of assumptions and beliefs, that colours how we live our lives.  We are often unaware of these deep assumptions or how influential…

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Human resource management, management, sensemaking, social_media

Social business forum 2012


In an hour or so I am joining the Social Business Forum 2012 here in Milan. It is a great event, organized by OpenKnowledge (I am their Scientific Advisor on topic relating social media to HR), which bring together top expertise from all over the world.

This year guys at OpenKnowledge made a bold move, they decided to propose a Social Business Manifesto with 59 thesis/ statements on how the world of business has changed and shall change in the coming years.

I supported the Manifesto with some of my thoughts which appeared on Harvard Business Review Italia.

Social Business Forum 2012 | Marriott Hotel, June 4-5th 2012, Milan | Marriott Hotel, 4-5 Giugno 2012, Milano.

Human resource management, technology

Learning and training are never going to be the same again


Khan Academy is an interesting new concept for education that takes profit from the power of the Net to provide a comprehensive collection of learning aids. Education is the Next big thing, since the evolution and increasing complexity of societies requires a collective effort tho improve human ability to cope, through learning and knowledge sharing. However, traditional institution were built around a book-centric view of learning and still favor spatial concentration into schools and universities. The book-centric education probably is at the roots of a design of learning that is based on sequential steps that need to be administered through formal processes guided by instructors, teachers or professors. Khan is making a bet on an alternative path to learning whereby people can access to close-to-infinte resources whenever they want, at their own pace. And the capital market seems to trust him if we consider that he just got funding for $5 Million (see the story at Khan Academy Snags $5 Million To Blow Up Education).
If education can change so dramatically, what about learning and training within business? When will we stop considering learning as a set of contents and focus on learning as the complement to day-by-day working? When will we devise systems that pop-up onto monitors, smartphones, tablets whenever employees desire to learn on the basis of what they are doing?